Cookie policy

What is a cookie?

Cookies are small pieces of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to log in again) or your shopping cart.

Cookies are also used to help us understand your preferences based on your previous or current activity on our website (the pages you have visited), your language and your country, enabling us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction, so that we can provide better experiences and tools in the future.

The controller is the company Satiny®.

Here is an overview of the cookies that may be stored on your device when you visit our website (depending on the prior consent you have given to them):

Cookie category Goal Examples

Session & Security

To authenticate users, protect user data, and enable the website to provide the services users expect, such as storing the contents of their shopping cart or allowing them to download files.
Le site web ne fonctionnera pas correctement si vous refuser ou rejeter ces cookies.

session_id (Shopify)
fileToken (Shopify)

Preferences

Remember information about the preferred appearance or behaviour of the website, such as your preferred language or region.

Your experience may be degraded if you delete these cookies, but the website will still function.

frontend_lang (Shopify)
History of interactions

Used to collect information about your interactions with the website, the pages you have visited and any specific marketing campaigns that brought you to the website.

We may not be able to provide you with the best service if you refuse these cookies, but the website will work.

im_livechat_previous_operator_pid (Shopify)
utm_campaign (Shopify)
utm_source (Shopify)
utm_medium (Shopify)

Advertising & Marketing

Used to make advertising more attractive to users and more useful to publishers and advertisers, for example by providing more relevant ads when you visit other websites that display ads or to improve reporting on the performance of advertising campaigns.
Please note that some third party services may set additional cookies on your browser to identify you.
You can opt-out of third-party cookie use by visiting the company's website Network Advertising Initiative opt-out page.

The website will continue to function if you refuse or delete these cookies.

__gads (Google)
__gac (Google)

Analytics

To understand how visitors use our website, via Google Analytics. Read more about Analytics cookies and privacy information.

The website will continue to function if you refuse or delete these cookies.

_ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)

You can instruct your computer to notify you each time a cookie is sent, or you can choose to disable all cookies. Each browser is a little different, so check your browser's help menu for the correct way to change your cookies.

Customer support

We provide professional after-sales service from Monday to Friday from 8 am to 6 pm.

Secure payment

We use the latest SSL encryption technology to secure your payments

Home delivery

Receive your order in 8 to 12 days at your home & follow your order in real time

Satisfaction guarantee

We offer a 14 day money back guarantee on all our products